BraveCLHow can we help?
Common questions
Purchases
Is this a subscription?
No. Each BraveCL app is a one-time purchase in its store, with no recurring charge from BraveCL.
Can I use an app on more than one device?
Store purchases follow your store account. Apple and Microsoft each let you install a purchased app on the devices signed in to that account, under their own rules.
How do updates arrive?
Through the store you bought from. Turn on automatic updates in the store's settings to get each version when it is released.
Install
Where do I download the apps?
From the official store for your platform: the Mac App Store, the App Store or the Microsoft Store. There are no direct downloads and no licence keys.
Which system version do I need?
It depends on the app. Its page here lists the minimum macOS, iOS or Windows version for each platform.
An app won't open. What should I try?
Quit and reopen the app, then restart the device. Make sure the app and the system are up to date. On a Mac, also check System Settings > Privacy & Security for a blocked-app message. If it still won't open, send a message with your system version and the app's version.
Privacy
Do I need an account?
No BraveCL account exists. You only need the store account you buy with.
Install and update
macOS · Mac App Store
Install on a Mac
Open the Mac App Store, search for the app or follow the link on its page here, and click the price or Get. The app installs into Applications.
iOS · App Store
Install on iPhone and iPad
Open the App Store, search for the app or tap the link on its page here, then tap the price or Get. Sticker packs appear inside Messages.
Windows · Microsoft Store
Install on Windows
Open the Microsoft Store page from the app's page here and choose the price or Get. The app appears in the Start menu.
All platforms · Updates
Update an app
Updates come through the store. On a Mac, open the App Store and choose Updates. On iPhone or iPad, tap your profile picture in the App Store. On Windows, open the Microsoft Store and choose Library.
macOS · Migration
Move to a new Mac
Purchases belong to your Apple Account, not to the machine. Sign in on the new Mac and download the app again from your purchase history.
All platforms · Cleanup
Uninstall an app
On a Mac, move the app from Applications to the Trash. On iPhone or iPad, touch and hold the icon and choose Remove App. On Windows, right-click the app in the Start menu and choose Uninstall. You can download it again from your purchase history.
Refunds
The store you bought from takes the payment and decides on refunds. BraveCL never sees your payment details and can't issue refunds itself. If an app isn't working for you, tell us as well.
Apple
Mac App Store and App Store
Go to reportaproblem.apple.com, sign in with the Apple Account you used, choose Request a refund, then pick the reason and the app. Apple decides and replies by email.
Microsoft
Microsoft Store
Open your order history in your Microsoft account, find the app and choose Request a refund. Microsoft decides under its own policy.
Google
Google Play
BraveCL Android apps are planned, with no release date yet. When they exist, Google Play's refund help explains how to ask Google.
Report a bug
Include your macOS, iOS or Windows version, the app's version, the steps that cause the problem, what you expected and what happened. A screenshot helps.
Request a feature
Tell us which app, what you are trying to do and what gets in the way. If no BraveCL app does the job yet, say what the job is. Every request is read.
Write to the people who made it.
Every message reaches the developer. Your name, email and message are kept only to reply to you.
Or email support@bravecl.com